All frequently asked questions

DailyCheck is built for professionals who follow people over time: psychologists, psychotherapists, nutritionists, physiotherapists, personal trainers, educators and coaches. If you need to monitor how your patients, clients or students are doing between sessions, DailyCheck is for you.

No. You manage everything from the DailyCheck web dashboard, without installing anything. Your patients receive questionnaires directly on WhatsApp and reply from their usual chat, without downloading any app.

Certainly. You can choose from professional templates pre-configured for each sector (psychology, fitness, training, rehabilitation, medicine) or create completely custom questionnaires. We support multiple choice questions, numeric scales, free text and conditional questions.

Yes, you can export all responses and reports in PDF and Excel format with one click. Exports are available for individual patients or aggregated for all patients in a selected period. The Clinic plan also includes API access for integration with other systems.

You get a 14-day free trial on all plans, no credit card required. You can set up patients, questionnaires and schedules right away and only decide at the end whether to subscribe.

Yes. You can upgrade or downgrade at any time from your account settings, and cancel your subscription whenever you want, with no minimum commitment.

We'll notify you before you reach your plan's limit, so you can upgrade on your own without any service interruption.

Yes. All data is stored on European servers with end-to-end encryption. DailyCheck is designed to fully comply with GDPR: informed consent integrated in the onboarding flow, right to erasure, data processing agreement available. You can download the DPA from the settings section.

All details on data controllership, data processing and data subject rights are in our Privacy Policy, available in the footer of every page.

DailyCheck integrates via the official WhatsApp Business API. Messages are sent from a verified number dedicated to your organization. Your patients receive questionnaires directly in their WhatsApp chat and can respond with a simple tap, without installing anything.

No, you don't need to do anything. DailyCheck provides a verified WhatsApp Business number dedicated to your organization, ready to use from day one.

Write to us anytime at info@synapseslab.com — you can find all the details, including support levels per plan, on the Support page.